TELUS International Studios

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Episode Summary

TELUS International Studios invites industry thought leaders and decision makers from the world's most disruptive brands for in-depth conversations on the latest in digital customer experience and technology. First time listening? Welcome! Here's where to start. For insights on leveraging CX as a brand differentiator and best practices for instilling company culture and values throughout the experience, check out these episodes: Patagonia: How Patagonia's employee engagement leads to great CX The Home Depot: The Home Depot on shaping CX with strong values Melio Payments: How Melio uses CX as a brand-defining moment Twilio: Twilio on Digital Transformation and Software Developers Start-ups looking to build out their CX strategy prior to funding would be wise to gain insights directly from a venture capitalist: Activant Capital: What CX means to Venture Capitalists Interested in AI? Whether you're looking to take a deep dive into intelligent automation or gain a fresh perspective on ethics in emerging technology, we've got you covered: Spotify: Spotify and the future of intelligent automation Sinead Bovell: Coding the future And to hear a story worthy of a Netflix original series, check out our episode with the 92-year-old inventor of the cellphone himself: Marty Cooper: Innovating cellular technology with Marty Cooper, inventor of the mobile phone Featuring the best in digital CX, and technology every other week, be sure to like, follow, share and subscribe on your favorite streaming platform so you never miss a new episode. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episode Notes

TELUS International Studios invites industry thought leaders and decision makers from the world's most disruptive brands for in-depth conversations on the latest in digital customer experience and technology. First time listening? Welcome! Here's where to start.

For insights on leveraging CX as a brand differentiator and best practices for instilling company culture and values throughout the experience, check out these episodes:

Patagonia: How Patagonia's employee engagement leads to great CX

The Home Depot: The Home Depot on shaping CX with strong values

Melio Payments: How Melio uses CX as a brand-defining moment

Twilio: Twilio on Digital Transformation and Software Developers

Start-ups looking to build out their CX strategy prior to funding would be wise to gain insights directly from a venture capitalist:

Activant Capital: What CX means to Venture Capitalists

Interested in AI? Whether you're looking to take a deep dive into intelligent automation or gain a fresh perspective on ethics in emerging technology, we've got you covered:

Spotify: Spotify and the future of intelligent automation

Sinead Bovell: Coding the future

And to hear a story worthy of a Netflix original series, check out our episode with the 92-year-old inventor of the cellphone himself:

Marty Cooper: Innovating cellular technology with Marty Cooper, inventor of the mobile phone

Featuring the best in digital CX, and technology every other week, be sure to like, follow, share and subscribe on your favorite streaming platform so you never miss a new episode.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.